Personalised Residential Care in Meriden

Relatives' Gateway at Bablake House

Empowering Families with 24/7 Access to Care Insights

Unparalleled Insight into Daily Activities

The Relatives' Gateway at Bablake House is a cutting-edge computerised care planning system.


It offers family members unprecedented access to their loved one's daily life within the care home.

Here's how it enhances the connection between residents and their families:

 

Real-Time Updates: 

Family members can login remotely to stay informed about their parent's daily activities and view photos capturing moments of joy and engagement.

Interactive Communication: 

The portal serves as a communication hub, allowing family members to share valuable information, contributing to the creation of personalised care plans.

Inclusive Social Network: 

The Relatives' Gateway promotes inclusivity by involving the service user's social network, fostering transparent and collaborative care.

 
 

 

Secured Messaging and Document Management

Our secure portal ensures not just access but also peace of mind for family members.


It facilitates seamless communication and documentation, enhancing the overall experience:

Secure Messaging:

Next of Kin can use the portal to send messages and photos, maintaining a connection with their loved ones residing in the care home.

Document Updates:

Essential care records can be remotely updated and electronically signed, reducing concerns and providing up-to-date insights to family members.

 

 

Enriching Quality of Life Through Connectivity

The Relatives' Gateway serves as a lifeline, enhancing the quality of life for residents and strengthening the bonds between families and their loved ones:


 

Virtual Connection & Capturing Special Moments:

Whether sending a message, sharing updates, or coordinating visits, the portal enables constant communication, especially beneficial when families are on holiday. Furthermore, with consent, Bablake House shares photos of residents enjoying activities, creating a visual link that brings joy and reassurance to families.


 

Transparency for Confidence and Peace of Mind

By embracing the Relatives' Gateway, families experience a newfound level of transparency, inspiring confidence in the care provided:


 

Reduced Phone Check-Ins: 

Families feel less compelled to make daily phone calls, as the detailed information provided by the system eliminates the need for constant check-ins.

Accurate Reporting: 

Graphs and accurate information instil confidence in families, assuring them that their loved ones are receiving the utmost care.

 

 
 

Efficiency Through Electronic Communication

The Relatives' Gateway not only enhances communication but also streamlines processes, saving valuable time for both families and the care home:


 

Electronic Signatures: 

Rather than in-person visits, essential documents, including care plans, can be electronically signed, ensuring efficiency and saving time for everyone involved.

Messaging for Updates: 

Leave messages for the care team or care manager, and access photographs of your loved ones in the home, creating a seamless and efficient communication channel.

 

 
 
 

Explore the Relatives' Gateway at Bablake House – Where Connection, Communication, and Care Unite.