When can residents have visitors?
There is no restriction on visiting loved ones at Bablake House, all we ask is that when visiting try to avoid meal times and if it is after 8pm please call ahead as the night staff need to be aware of late visits.
What will the care plan look like?
At Bablake house our Care Plans reflect dignity and respect, compassion, to be included, to give responsive care, support and wellbeing.
1. Focus on what one can do
2. We use a person-centred care model ensuring the preference of the person receiving care always relates to how care or assistance is provided.
3. We demonstrate dignity towards the individual.
4. We record evidence of abilities, skills or involvement in an activity.
5. We provide staff with a fuller picture and better understanding of how to provide care to an individual.
Do you offer a trial stay?
At Bablake House there is always a month trial for service users and Bablake House.
Do you allow pets?
This would be something we would discuss on an individual basis.
We will welcome you to look at a prospective room at Bablake House, to come to the home and see what service we offer, and meet our guests. In the rooms we have, Bedside Cabinets, Wardrobes, Chest of Drawers, Dressing Table. If you wish to bring any of your furniture to make this your home, we will help you with your choices.
What will the room look like or what types of room are on offer? What furniture will the room have? What kinds of personal items can we bring from home?
How much does it cost and what will the cost include?
We will discuss the cost of the individual rooms, when you visit and this will include everything for your needs.
The only other things you may wish to buy is from our mobile shop, sweeties, toiletries, small items, to use our hairdresser who visits weekly or our chiropodist who visits 6-8 weekly.
Does the monthly price increase yearly?
This is at the discretion of the directors.
Do you cater for special dietary requirements?
At Bablake House we encourage residents to eat and drink well and have positive health and well-being outcomes. We also work with health care professionals i.e SALT to ensure residents dietary needs are met.
Are meals cooked at the home?
At Bablake House we have homely cooked food.
What hours do the staff work?
At Bablake House, our care staff change shifts at 7am to 7pm, our kitchen staff work until 5pm and our domestic staff work until 3pm most days.
Do you provide a laundry service?
There is a full laundry service, bring residents clothing back within 24 hours.
Is the cleaning of the resident room included in the price?
Our domestic team look after all cleaning in the home.
Can family or friends stay overnight?
This is at the discretion of the directors, at present we do not have this facility available.
Is there internet access?
Residents can use our internet access.
Residents are encouraged to manage personal care, including washing their bodies. While they can send laundry home with relatives, cooking is not allowed for safety reasons.
Can residents cook / wash themselves if they wish?
Are there other health professionals who come to the care home i.e GPs, nurses, dentists, opticians?
At Bablake House we have first class connections with our local health care professionals, the district nurses regularly come into the home to see our residents. Our local GP service holds a weekly surgery, and our chiropodist visits 6-8 weekly.
We have a system called Docabo which is a remote patient monitoring and virtual care system, to improve the quality of life of residents, also carers. Our trained staff also order and administer our medications in the home.
What security is there for residents?
Ensuring resident safety is a top priority at Bablake House, featuring a locked entrance with a keypad system. Staff manage visitor access, and the code remains confidential. On-site staff 24/7 provide additional support. Surveillance includes visible cameras in communal areas, monitored by the manager during the day and directors 24/7, recording both images and audio for comprehensive security.